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Terms & Conditions

Disclaimer

If Candy-Licious provides links to other services, Candy-Licious is not responsible for the content or privacy practices of these services. Candy-Licious reserves the right to modify, alter or otherwise update this terms & conditions at any time and you are therefore encouraged to review it from time to time. Please note that any use by you of this website means that you accept these terms and conditions in their entirety.

Pricing

All prices are subject to change without notice. We would do our best to ensure the prices on the website are correct and the products on our website as accurately as possible.

Products

All items are subject to availability. If your product is temporarily out of stock we will let you know how long it will be before it's available with the option to choose an alternative or cancel your order. If you want to wait for your chosen sweet then we will hold your order until it can be sent out. Occasionally if an item is out of stock in one of our hampers, we will always replace the item with something of the same or greater value and within the theme of your choice.

About Newsletter

Candy-Licious Monthly email newsletter is produced by Candy-Licious giving latest special offer and information on Candy-Licious. The newsletter is usually sent out on the first monday of each month depending on the latest news and offers.

Email addresses which cause newsletter mailings to 'bounce' may be deleted without further notice and the corresponding account may be deactivated immediately.

Confidentiality

You are responsible for maintaining the confidentiality and all uses of your Account, and password whether or not authorized by you. You agree to immediately notify the Company of any unauthorized use of your Account, and password.

Privacy

All visitors to the Candy-Licious website are promised that: Candy-Licious will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.

All data gathered as a result of your visit will be treated as confidential and will not be divulged to a third party without your consent.

The only use we make of your details is in connection with managing and developing the newsletter - we do not send spam or sell or otherwise pass on the data to other parties.

If your name is on our database and you request that we remove or alter it, we will do so as soon as possible after receiving your request. To request removal from our database or alteration to your existing entry, please email us.

Limitation of Liability

Candy-Licious shall not be liable for any damages, special, consequential, or otherwise, arising out of, or in any way connected with member's participation in the program.

Trade Marks & Copyright

All content included on this website, such as text, graphics, button icons, images and software, is the property of Candy-Licious and is protected by UK and European copyright laws.

The content and software on this website may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website is strictly prohibited.

Comments, Complaints, Questions and Bugs Reporting

We welcome your feedback about the website and our service. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Candy-Licious, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.

Nut allergies?

Due to the fact we use alot of Sweet manufacturers it is impossible for us to say that any sweet or chocolate is absolutely 100% free of any traces of nuts, gluten, gelatine, milk or soya. Many manufacturers use the same production lines for a number of products for example so it is not possible to guarantee that any product is free of any particular ingredients.

How do I store my sweets?

Sweets should be kept in a cool, dry place.We also recommend that they're consumed within four weeks to be enjoyed at their best.

Transportation Of Sweets

Candy-licious only sends out the best quality products to our customers that are well within their best before date.We cannot accept responsibility for deterioration caused by climatic conditions or transportation once the goods have left our premises unfortunately. We also recommend that they're consumed within four weeks to be enjoyed at their best.

What happens if I need to return something?

In the unfortunate event that you are unhappy with your sweets then please contact candy-licious within 3 days of receiving your order and we will do our very best to make everything happy again.

FAULTY GOODS

We recommend that you check the condition of the goods you have ordered when delivered. Please notify us within 3 days of receiving your order if you discover the goods are faulty.

DELIVERY TERMS AND CONDITIONS

We cannot be held responsible for any failed or delayed delivery as a result of incorrect, incomplete or unclear address information. Therefore we would urge you to check this thoroughly as you checkout and also on the order confirmation email. Once your order leaves us we're unable to change address information or redirect orders without incurring charges which you will need to cover.

HOW DO I PAY FOR MY SWEETS.

We accept all major credit and debit cards via our payment system. You can also use your Paypal account which makes it quick and easy to purchase.

ACCURACY

We have made every possible effort to ensure that the content of Candy-licious is accurate and up to date as possible. We do reserve the right to amend any errors or omissions at our discretion and at the earliest opportunity.Please be aware that colours and appearance of some products may vary slightly from the way they look on screen.